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Service 10

Custom Software

Custom software built to fit your exact process - a web app, an internal tool, an API, or a lightweight system that does the one thing nothing else does.

The problem

Your business has a process that no off-the-shelf tool handles - and the spreadsheet you built to fill the gap is becoming a liability.

You have tried every SaaS tool on the market. None of them do exactly what you need. So you have hacked together a system in spreadsheets, shared inboxes and sticky notes. It works, but it is fragile, error-prone and getting worse as you grow.

What we deliver

Software that fits your process, not the other way around.

Custom software built to fit your exact process - a web app, an internal tool, an API, or a lightweight system. We map the problem before writing code, design the right-sized architecture, build in phases, test thoroughly, and hand over the source code. You own it. No per-seat fees, no vendor lock-in.

What's included

Everything you need, nothing you don't.

  • Requirements engineering (we map the problem before writing code)
  • Architecture design (right-sized: not enterprise-grade for a 3-person team)
  • Full-stack development (frontend, backend, database, deployment)
  • API design and integration (connect to your existing systems)
  • Authentication and access control
  • Testing (unit, integration, end-to-end)
  • Deployment and hosting setup
  • Source code, documentation, and handover
How it works

From problem to working software.

01

Requirements

We map the problem in detail - what you do now, what is broken, what the ideal flow looks like. No assumptions, no skipped steps.

02

Architecture

We design the right-sized architecture. Not over-engineered, not under-built. You see the plan before we write code.

03

Build in phases

We build in iterative phases. You see working software early and give feedback as we go. No big-bang delivery surprises.

04

Test

Unit, integration and end-to-end testing. We make sure it works with your real data and existing systems.

05

Deploy and handover

We deploy to your infrastructure, hand over the source code, documentation and accounts. You own everything.

Technical detail

The engineering behind it.

Stack options
Stack selected per project. Options include: Node.js/TypeScript, Python/FastAPI, Astro, Next.js, React Native, Supabase, Convex, PostgreSQL, SQLite. We pick what fits the problem, not our preferences.
Integrations
API design for connecting to your existing systems. Webhook support for real-time data flow. OAuth for third-party authentication. Database migrations for existing data import.
Security
Authentication and access control built in. Data encrypted at rest and in transit. Regular dependency updates. Code review (Hermaguard) on all custom code. Penetration testing where appropriate.
Deployment
Cloudflare, Vercel, Railway, or VPS - selected per project. All code in a Git repo handed to you. CI/CD pipeline included. Your own domain, your own infrastructure.
Outcome

Software that does exactly what you need, owned by you, with no per-seat SaaS tax.

Your process stops being a spreadsheet hack and becomes a proper system. Your team works faster with fewer errors. You stop paying per-seat fees for tools that almost work. And you own the code - no lock-in, no hostage data.

Good fit if

Businesses whose growth is bottlenecked by a process that no existing tool solves well.

Pricing

Three ways to start.

Quick Start
Essential scope, fast turnaround, fixed price.
from £3,000
Fixed price, quoted per project
Start a brief →
  • Single feature or lightweight tool
  • Basic frontend and backend
  • Deployment and handover included
Most popular
Core
Full productised kit with custom content and setup.
from £5,000
Fixed price, quoted per project
Start a brief →
  • Full web app with multiple features
  • API design and third-party integrations
  • Authentication and access control
  • Testing and documentation
Enterprise
Dedicated strategy, enhanced scope and priority support.
from £8,000
Fixed price, quoted per project
Start a brief →
  • Complex system with custom architecture
  • Multiple integrations and data migration
  • Priority delivery and dedicated support
  • Enhanced SLA and quarterly reviews

Not sure which tier fits? Book a 20-minute call and we will point you at the right one.

FAQ

Common questions.

How do you scope a custom software project?

We start with a requirements session where we map your current process, pain points and ideal flow. We then produce a scope document with architecture, timeline and fixed price. You approve the scope before any code is written.

How long does it take?

It depends on complexity. A simple internal tool might take 2-4 weeks. A full web app with multiple integrations might take 2-3 months. We give you a timeline in the scope document.

What if I need changes after we start?

We build in phases, so you see working software early and can adjust. Changes within scope are handled in the next phase. Changes outside scope are quoted separately.

Do you maintain the software after delivery?

Yes - see our Hosting & Support service. We offer ongoing maintenance, updates and support. Or you can hand it to your own team. The code is yours.

What tech stack do you use?

We pick the stack that fits your problem. Common choices include Node.js/TypeScript, Python/FastAPI, Astro, Next.js, React Native, Supabase and PostgreSQL. We do not have a fixed stack - we have a fit-for-purpose approach.

What do I own at the end?

Everything. The source code, the repository, the hosting accounts, the domain, the documentation. You can take it anywhere. No lock-in, no ongoing licence fees.

Tell us the problem.

One sentence is enough. We will tell you if custom software is the right move, what it would cost, and how we would approach it. No obligation, no hard sell.

Start a brief →
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