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Service 04

Booking & Orders

A lightweight booking and order system that fits how you actually work - live availability, confirmations and reminders, no spreadsheets.

The problem

Double-bookings, endless back-and-forth texts, and a calendar that mostly lives in your head.

Scheduling is eating your time. You are juggling texts, emails and phone calls to find slots, confirm bookings and send reminders. Double-bookings happen, no-shows cost you money, and the whole system relies on you remembering everything.

What we deliver

A diary that fills itself.

A lightweight booking and order system that shows real availability, takes bookings or orders automatically, sends confirmations and reminders, and handles deposits or payments. It works on web, SMS or through your voice agent. No spreadsheets, no double-bookings, no manual admin.

What's included

Everything you need, nothing you don't.

  • Live calendar with real, accurate availability
  • Service or order flows built on your rules
  • Automatic confirmations and reminders, both sides
  • Deposits or payments taken where needed
  • Works on the channels you use (web, SMS, the agent)
  • No double-bookings, no manual juggling
  • Owned by you and wired to the rest of your kit
How it works

From rules to live bookings.

01

Define your services and rules

We map your services, pricing, duration, availability windows, buffer times and any custom rules (deposits, cancellation policies, staff rotation).

02

Build the flows

We build the booking or order flow - service selection, date picker, time slot, customer details, payment if needed.

03

Connect calendar and payments

We link to your live calendar (Google, Cal.com, or your system) and payment processor (Stripe, Square).

04

Live

The system goes live on your site, via SMS, or through your voice agent. Bookings flow in automatically. Reminders go out. You stop juggling.

Technical detail

The engineering behind it.

Stack options
Built on Cal.com (open-source scheduling), custom scheduling logic, or integrated into your existing CRM. Deployed as a web app, embedded widget, or API-powered booking flow.
Integrations
Calendar: Google Calendar, Cal.com, Outlook, or your system. Payments: Stripe, Square, or your processor. SMS: Twilio or equivalent. Email: SendGrid or your provider. CRM: HubSpot, Salesforce, or custom webhook.
Security
Payment data handled by your processor (PCI-compliant). Customer data encrypted. Calendar access scoped to availability only. No stored payment credentials on our infrastructure.
Deployment
Cloudflare Pages or VPS for the booking app. Embedded widget on your existing site. API endpoints for voice agent integration. Your own domain, your own data.
Outcome

A diary that fills itself and an admin pile that shrinks.

No more double-bookings. No more chasing confirmations. No more manual reminders. Your calendar manages itself, your customers book themselves, and you get back to doing the work.

Good fit if

Any appointment- or order-based business drowning in scheduling admin.

Pricing

Three ways to start.

Quick Start
Essential scope, fast turnaround, fixed price.
£750
One-time, all yours
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  • Single service booking flow
  • Calendar integration
  • Auto confirmations and reminders
Most popular
Core
Full productised kit with custom content and setup.
£1,500
One-time, all yours
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  • Multi-service booking with custom rules
  • Calendar and payment integration
  • Staff and resource management
  • SMS and email reminders
Enterprise
Dedicated strategy, enhanced scope and priority support.
£3,000
One-time, all yours
Start a brief →
  • Full booking and order management system
  • Multi-location and multi-channel support
  • Voice agent and API integration
  • Priority support and dedicated SLA

Not sure which tier fits? Book a 20-minute call and we will point you at the right one.

FAQ

Common questions.

Does it work with my existing calendar?

Yes. We connect to Google Calendar, Outlook, Cal.com or your existing system. The system reads live availability and writes bookings directly into your calendar.

Can customers pay when they book?

Yes. We can take deposits, full payment or no payment at booking - whatever works for your business. Payments go through Stripe or Square directly to your account.

What about cancellations and rescheduling?

Built in. Customers can cancel or reschedule within your policy window. Reminders go out automatically. Cancellation fees can be applied automatically.

Can I have different staff or resources?

Yes. The system supports multiple staff members, rooms, vehicles or any resource with its own availability. Customers can choose who or what they want.

Does it work on my existing website?

Yes. We can embed the booking flow as a widget on your existing site, or build a standalone booking page on your domain.

What about SMS reminders?

Automatic SMS and email reminders go to customers before their appointment. You can configure the timing and content.

Tell us the problem.

One sentence is enough. We will tell you if a booking system is the right move, what it would cost, and when it could be live. No obligation, no hard sell.

Start a brief →
Related services

These services work well alongside a booking system: